Despite Salesforce’s heavy investment in AI, CEO Marc Benioff asserts that human salespeople are irreplaceable. The company is reportedly hiring thousands of new account executives, aiming to grow its sales force significantly. Benioff highlights the importance of face-to-face communication and human touch in sales.
Salesforce Continues Hiring Spree for Sales Roles
In a notable stance on artificial intelligence’s role in the workforce, Marc Benioff, CEO of Salesforce, has stated that the company is aggressively hiring sales personnel, with plans to expand its team to 20,000 account executives. According to reports, Benioff emphasized that AI will not replace human salespeople, citing the irreplaceable value of personal interaction. This move comes amid a broader industry trend where many companies are integrating AI into their operations, yet Salesforce is doubling down on human talent in sales roles.