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Tag: Starbucks
Howard Schultz Urges CEOs to Stay Connected With Customers Post-Retirement
Howard Schultz, despite retiring from Starbucks’ board two years ago, continues to visit stores and interact with customers. The founder stresses that curiosity and firsthand experience are crucial for effective leadership. His insights come as Starbucks undergoes significant strategic changes under current CEO Brian Niccol.
Former Starbucks Leader Maintains Customer Connection
Howard Schultz, who stepped down from the Starbucks board of directors two years ago, continues to demonstrate his commitment to firsthand customer engagement, according to reports from his recent LinkedIn interview. The company founder reportedly visits Starbucks locations worldwide to observe customer experiences directly, stating “that’s where the action is” for business leaders.