Viven’s AI ‘Digital Twins’ Aim to Preserve Corporate Knowledge and Enhance Efficiency

Addressing the Corporate Brain Drain

Viven, a newly launched startup from Eightfold AI cofounders Ashutosh Garg and Varun Kacholia, is tackling what sources indicate is a critical challenge for modern enterprises: the loss of institutional knowledge when employees depart. The company has reportedly developed artificial intelligence technology that creates interactive digital replicas of workers, preserving their expertise and making it accessible to colleagues.

Addressing the Corporate Brain Drain
How Digital Twin Technology Works
Substantial Backing and Executive Experience
Practical Applications in the Workplace
Broader Implications for Knowledge Management
The Future of AI in Workplace Productivity

How Digital Twin Technology Works

According to reports, Viven’s system builds these AI clones by analyzing various data sources including email communications, Slack conversations, and Google Docs. The resulting digital twins function as always-available ChatGPT-like interfaces that can respond to queries and perform tasks. The technology aims to capture the nuanced understanding and problem-solving approaches that employees develop during their tenure, which traditionally disappears when they leave an organization.

Substantial Backing and Executive Experience

The startup has emerged from stealth with significant financial support, according to the analysis of funding documents. Viven has secured $35 million in seed funding from investors including Khosla Ventures, signaling strong confidence in both the concept and the founding team. Garg and Kacholia bring decades of experience building recommendation engines and personalization algorithms at major technology companies including Google and IBM before founding Eightfold, an AI-powered recruiting platform.

Practical Applications in the Workplace

The report states that these digital twins serve multiple functions within an organization. CEO Ashutosh Garg reportedly uses his own AI replica as a brainstorming partner and for various administrative tasks including:

Drafting responses to investor emails
Preparing for customer meetings
Summarizing customer escalations

Additionally, employees can message their coworkers’ digital twins to obtain information when the actual person is unavailable due to vacation, departure from the company, or other absences.

Broader Implications for Knowledge Management

Analysts suggest this approach could represent a significant shift in how organizations manage institutional knowledge and employee productivity. By creating persistent digital representations of employee expertise, companies may potentially reduce onboarding time for replacements and maintain operational continuity during staffing transitions. The technology reportedly addresses what has been a persistent challenge in corporate knowledge retention, particularly in industries with high employee turnover or specialized expertise.

The Future of AI in Workplace Productivity

While Viven is among the first to market with this specific application of artificial intelligence technology, sources indicate that the concept of digital replicas could expand beyond current implementations. As the technology develops, these AI assistants might potentially take on more complex tasks and decision-making processes, though the company emphasizes they are designed to augment rather than replace human workers.